Commonly Asked Questions:

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What are the shipping options?

We have free worldwide shipping. We ship from Hong Kong, Europe, the United States and Canada.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number and can look up your order here. You can use this number to track your package status.

What payment methods do you accept?

We accept a variety of payment methods including major credit cards, PayPal, and other popular online payment options.

How long will it take to receive my order?

Typical delivery times are between 7-15 business days. Due to high demand, orders may take up to 2-4 weeks to arrive.

Can I change or cancel my order?

As we aim to process orders as fast as possible, please request any changes/cancellations within 4 hours of ordering. All requests after this time may be denied. Most orders can be returned for a full refund after they are received.

Need to contact us?

Reach out to our support team at and we’ll get back to you soon.

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