We have free worldwide shipping. We ship from Hong Kong, Europe, the United States and Canada.

Once your order is shipped, you will receive a shipping confirmation email with a tracking number and can look up your order here. You can use this number to track your package status.

We accept a variety of payment methods including major credit cards, Apple Pay, PayPal, and other popular online payment options.

Our typical delivery times are between 7-10 business days. Due to high demand, orders may take up to 2-3 weeks to arrive.

As we aim to process orders as fast as possible, please request any changes/cancellations within 4 hours of ordering. All requests after this time may be denied. Most orders can be returned for a full refund after they are received.

Reach out to our support team at support@mountaq.com and we’ll get back to you soon.